***Due to the customization of items, all sales are final***
REFUNDS POLICY: Because all items are customized specifically for each customer, it is extremely important that you double, and triple check your order information before placing it. Please make sure that when you place your order, that you provide correct spelling, order of initials for monograms, clearly identify fonts, colors and sizes as there will be no refunds/returns for any mistakes, omissions or errors made by the purchaser. However, Gulf Breeze Productions will refund or accept a return should we incorrectly produce your custom order.
CANCELLATION POLICY: Once an order is placed, it cannot be cancelled. This is due to the customization of the items. If you made any mistakes on your order (such as spelling or colors requested), please contact Gulf Breeze Productions as soon as possible. If the order has not yet been produced, there may be a possibility that the order details can be altered.
Your complete satisfaction is extremely important to us. Please allow us the opportunity to solve any problem before leaving negative feedback. If you received your purchase in agreeable condition, please take a moment to post your reviews.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at INFO@BELLISSIMAPARTYPLANNERS.COM.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at INFO@BELLISSIMAPARTYPLANNERS.COM and send your item to: 5842 NW 126th Terrace Coral Springs Florida US 33076.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 5842 NW 126th Terrace Coral Springs Florida US 33076
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.